We're here to help

Thank you for your interest in Tough Bags. We're here to assist you with any inquiries or requests you may have. Please feel free to reach out to us for your removal needs.

Order Status and shipping

We're all about getting your orders out ASAP! We offer free FedEx Ground on all orders over $90. If you place your order before 3 PM CST Monday - Friday, your order will be shipped out same day.

To inquire about your order's status, you can access My Account and review the order status along with the tracking number when available. For additional information or assistance, please don't hesitate to contact our customer service department via email or phone. When reaching out, please provide your order number or the email address associated with your order, and we will promptly assist you.

Customer Support

For general inquiries, product information, or assistance with your orders, our customer support team is ready to help.

  • Phone: 972-695-5567
  • Email: info@toughbags.com

Sales and Wholesale Inquiries

If you're interested in purchasing our products in bulk or have specific sales-related questions, please contact our sales team.

  • Phone: 972-695-5567
  • Email: sales@toughbags.com